Refund & Cancellation Policy
Last updated 14 Oct 2026
1. Cancellations
Orders can be cancelled free of charge before dispatch or installation. Contact sales@believealkalinewater.com or +91-7015772030.
2. Damaged or defective products
If your product arrives damaged or develops a manufacturing defect, report it within 48 hours of delivery/installation. We will repair or replace it after inspection.
3. Refunds
Approved refunds are processed to the original payment method within 7–10 working days.